GLOBAL TECHNOLOGY

Return Policy

Return & Refund Policy

Last Updated: Jan 28, 2025

At Global Technology, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a hassle-free return, refund, and exchange policy.

 

 

1. Eligibility for Returns, Refunds, and Exchanges

  • You may request a return, refund, or exchange within 7 days of receiving your order.

  • Items must be unused, in their original condition, and returned in the original packaging with all accessories, manuals, and warranty cards included.

  • Returns will not be accepted if:

    • The product has been used, damaged, or tampered with.

    • The original serial number or warranty seal is missing or altered.

    • The item is a software product, digital download, or clearance sale item.

  • If the item received is damaged, defective, or incorrect, we will offer a full refund or exchange at no additional cost.

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2. Return & Exchange Process

  1. Initiate a Return: Contact our support team at support@globaltechpraya.com or through our customer portal with your order details and reason for return.

  2. Approval & Shipping: Once approved, we will provide you with the return shipping instructions.

  3. Processing: Upon receiving the returned item, we will inspect it and process your exchange or refund within 7 business days.

 

 

3. Refund Process

  • Refunds will be issued to the original payment method within 7 business days after approval.

  • Shipping charges are non-refundable.

  • If you receive a refund, the cost of return shipping (if applicable) may be deducted.

  • Refunds for orders paid via COD (Cash on Delivery) will be processed via store credit or bank transfer where applicable.

 

 

4. Exchange Policy

  • Exchanges are available for the same item in a different size or color (subject to stock availability).

  • If the desired exchange item is out of stock, you may opt for store credit or a full refund.

  • Customers may be responsible for return shipping costs unless the exchange is due to a defective or incorrect product.

 

 

5. Cancellations

  • Orders can be canceled before they are shipped for a full refund.

  • Once an order is shipped, cancellation is not possible, but you may return the item once received.

 

 

6. Contact Us

For any questions or concerns regarding returns, refunds, or exchanges, feel free to reach out to us:

  • Email: support@globaltechpraya.com

  • Phone: +91 988 959 1158

  • Live Chat: Available on our website during business hours.

We appreciate your business and are committed to ensuring a smooth shopping experience. Thank you for choosing Global Technology